At Burton Latimer Tech Support, your privacy is important. This Privacy Policy explains what information we collect, how we use it, and your rights under UK GDPR.

1. Information We Collect

We may collect and store the following information when you use our website:

• Contact Form: Name, email address, and message when you fill in the contact form.
• Website Analytics: Anonymous data about your visit, such as pages viewed and time spent on the site.

2. How We Use Your Information

We use your information only for the following purposes:

• To respond to your enquiries submitted via the contact form.
• To monitor and improve our website’s performance using anonymous analytics.

We do not sell, rent, or share your personal data with third parties.

3. Cookies

We use minimal cookies on our site for:

• Basic website functionality.
• Website performance tracking using analytics tools (e.g. Google Analytics).

You can manage or block cookies using your browser settings.

4. Data Retention

• Contact form submissions may be retained for up to 12 months for reference, then securely deleted.
• Analytics data is stored anonymously and used for aggregated reporting only.

5. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for data processing at any time.
  

To exercise any of these rights, please contact us at:

📧 privacy@burtonlatimertechsupport.co.uk

6. Security

We take your data security seriously:

• Our site uses HTTPS encryption.
• Access to personal data is limited and handled with care.

7. Changes to This Policy

We may update this policy from time to time. Any significant changes will be posted here.

Last updated: 25 June 2025